The free CRM for estate and letting agents

Run sales, lettings, property management and client accounting in one place, free forever. When you're ready, let AI answer your phones, chase late rent and sort out repairs.

Free forever. No card needed. Up and running today.

SortX Today screen listing the day's viewings, new enquiries, tasks and rent arrears for a sample agency
  • £0
    for the CRM, forever
  • 25
    team members included
  • 2,000
    properties included
  • 0%
    VAT added to any price

Everything your agency runs on, in one free CRM

  • Sales and valuations

    Book valuations, win instructions, match buyers, relay offers and progress every sale to completion.

    See how it works
  • Lettings and applicants

    Register applicants, match them to properties, book viewings and turn an accepted offer into a tenancy.

    See how it works
  • Tenancy management

    Renewals, rent reviews, notices, deposits and move-ins and move-outs, with the deadlines worked out for you.

    See how it works
  • Property management

    Repairs, inspections, planned maintenance, contractors and keys, all against the property they belong to.

    See how it works
  • Client accounting

    Rent, landlord statements, contractor invoices, deposits and bank reconciliation, without leaving the CRM.

    See how it works
  • Compliance and reports

    Gas safety, EICR, EPC and licence reminders before they expire, plus reports on the whole agency.

    See how it works
SortX inbox with a tenant's WhatsApp conversation and suggested next steps, using sample data

An AI receptionist that never misses a call

Every call, WhatsApp and text is answered straight away, even when your team is out on viewings. It books the viewing, logs the enquiry or takes down the repair, and texts you the moment a person needs to step in.

  • Answers every call
  • Replies on WhatsApp
  • Evenings and weekends
  • Hands over to your team
Meet your AI receptionist
SortX repairs list with the urgency, status and contractor of each sample repair

Repairs reported, triaged and with a contractor

Give tenants one link to report a repair. Guided questions get the detail you need first time, SortX sets the urgency and offers the job to your contractors one by one until someone accepts.

  • Tenants report it themselves

    An online form with guided fault-finding, so you get photos, access details and the right category.

  • Contractors accept in one click

    Each job goes to your preferred contractors in order. They accept, update and upload their invoice in their own portal.

  • You stay in control

    Emergencies can go straight to the contractor you choose, and nothing is spent beyond the landlord's limit without approval.

SortX arrears case for a sample tenant with the chasing history and next reminder

Rent collection that chases itself

Tenants keep paying into your client account. SortX reads the bank feed, matches every payment to the right tenancy and sends reminders by text and email when rent is late, stepping up while it stays unpaid.

  • See who has paid and who hasn't, today
  • Arrears by age, with the whole chase history
  • Landlord statements that add up
See rent collection

Switch this week, not next quarter

No long onboarding project and no consultant. Most agencies are working in SortX the day they sign up.

  • Sign up with your email or Google account, add your company and branch, and invite your team. No card, no sales call.

  • Import properties, landlords, tenants and tenancies from a spreadsheet or your old software's export, with opening balances and arrears.

  • Today shows the viewings, enquiries, tasks, arrears and expiring certificates that need someone, so nothing slips.

  • Add the AI receptionist, rent chasing or repairs from Settings, one at a time, monthly, and cancel whenever you like.

Free to run. Pay only for the AI you switch on.

  • Free CRM

    Everything to run sales, lettings, property management and client accounting.

    £0 forever
    • Sales, lettings and tenancy management
    • Repairs, compliance and contractors
    • Rent, landlord statements and deposits
    • 25 users and 2,000 properties
    Start free
  • AI tools

    Switch on the ones you want from inside SortX. You see the price before you buy.

    Add-ons monthly
    • AI receptionist
    • Rent collection and arrears
    • Repairs and maintenance
    • No contract, cancel any time
    Book a demo

Built so you stay in charge

  • Client money stays in your bank

    SortX never collects, holds or moves money. It keeps the records, matches the payments and produces the statements.

  • People make the decisions

    AI answers, books, logs and chases. Valuations, offers and who gets a tenancy stay with your team.

  • Your data is yours

    Cancel any AI tool and keep every record. Download your whole workspace whenever you want.

What agents ask us first

  • Yes, free forever. Sales, lettings, tenancies, property management, compliance, client accounting, documents and reports are all included, with no card needed to start. You only pay if you add one of the AI tools.

  • Free for up to 25 users, 2,000 properties and 25 GB of files. If you grow past that, nothing stops working. We'll talk to you about raising it. There's no trial that runs out and no feature held back to push you onto a paid plan.

  • Each AI tool is a monthly subscription you switch on from inside SortX, where you see its price before you buy. There's no contract and you can cancel whenever you like. There's no VAT on top: SortX Software Ltd isn't VAT-registered. Book a demo and we'll show you which tools fit your agency.

  • No. Tenants keep paying into your own client account, as they do now. SortX reads your bank feed, matches each payment to the right tenancy, chases anyone who's late and keeps the landlord statements. The money never passes through us.

  • No. It answers, books, logs, matches, chases and suggests. Your team still decides valuations, offers, who gets a tenancy and anything that needs judgement, and the AI texts you as soon as a person is needed.

  • Yes. Import your properties, landlords, tenants and tenancies from a spreadsheet or your old system's export, including opening balances and arrears. If you ever leave, you can download everything.

  • You keep every record. The job goes back to being done by hand in the free CRM: answer the phone yourself, record the payment, log the repair. Nothing is locked away.

  • Estate and letting agencies in England, from a one-branch lettings office to a sales and lettings business with a property management team. Coming next: referencing and right to rent, property marketing, landlord and tenant portal and ai reporting assistant.

Run your agency on SortX, free

Set up your workspace in minutes, bring your properties and tenancies across, and add AI whenever you're ready.

Start free Free forever. No card needed. For estate and letting agencies in England.